Being a savvy consumer and staying safe online are central elements of a successful e-Commerce experience. This site aims to provide you with the practical tips to ensure you have a safe and enjoyable ecommerce experience.
Tips For Online Shopping
Before you buy anything online, try to determine if the merchant is legitimate. Most trustworthy merchants will post plenty of information about their business, including their location, phone number, fax number, and other details. You should look for:
You can also check a local business' details by contacting them directly or visiting any retail outlet operated by the business.
Ensure that you have enough information to fully understand what you are buying. When purchasing a product, make sure you understand if it is new or used, whether it is technically compatible, its dimensions, physical appearance etc.
You should familiarize yourself with the terms and conditions of your purchase, and when possible confirm the details of the product with the merchant.
Be aware of all charges before you pay for your goods and services online. Your total price should include tax, shipping and handling. Also remember:
You might have to pay for customs and border fees if you buy things from companies in other countries, so make sure you get an estimate of what those charges might be before you pay for your order. These fees can be expensive.
Do not forget to account for the exchange rate. The charge on your credit card will probably be different from the final price because of the exchange rate.
For many online vendors, your personal information is as important as your money. Make sure you know why vendors are asking for information, and how they intend to use it. Consider whether it is reasonable for the vendor to use your information in this way.
It is also good to be aware of tricks that no reputable vendor would use. Seriously consider abandoning your order if the vendor does any of the following:
Online auctions can be risky. Here are some tips to avoid being scammed:
Agree with the merchant on the delivery date.